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Adobe will pay $75 million to settle US cancellation fee lawsuit

The Verge / 3/14/2026

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Key Points

  • Adobe will pay $75 million to settle a federal government lawsuit alleging deceptive cancellation practices for Creative Cloud subscriptions.
  • The DOJ's June 2024 complaint claimed Adobe failed to disclose key terms for annual paid monthly plans and imposed a complex cancellation process.
  • The settlement resolves the civil case, with Adobe's payment serving as the resolution to the allegations.
  • Observers expect the ruling could prompt other subscription-based services to reevaluate their cancellation terms and disclosures.
Red artwork of the Adobe brand logo

Adobe says it will pay $75 million to resolve a lawsuit filed by the US government alleging that the creative software giant harmed consumers by making its subscriptions intentionally hard to cancel and concealing termination fees.

The payment aims to resolve the complaint raised in June 2024, in which the US Justice Department accused Adobe of breaking federal consumer protection laws by failing to properly disclose important terms for its "annual paid monthly" plans, and forcing Creative Cloud subscribers through an "onerous and complicated" cancellation process. The lawsuit said that customers would then be "ambushed" with early terminat …

Read the full story at The Verge.