OpenAI reveals 600,000 weekly health queries from hospital deserts as seven in ten come after hours

THE DECODER / 4/6/2026

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OpenAI says ChatGPT receives millions of US health-related questions weekly, with significant volume coming from “hospital deserts” where medical care is hard to access.
The company reports about 600,000 weekly health queries originating from these underserved areas.
Seven in ten of the queries are submitted after hours, suggesting people seek answers when clinics are closed.
The data highlights a potential demand for timely, on-demand health information in regions with limited provider availability.
The findings imply opportunities and risks for how AI-driven health guidance is used across access gaps and emergency/triage contexts.

ChatGPT gets millions of health queries per week in the US, especially from areas where doctors are hard to reach.

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