I automated a local business owner's entire lead follow-up process. Here's the exact flow.

Reddit r/artificial / 4/11/2026

💬 OpinionDeveloper Stack & InfrastructureTools & Practical Usage

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Key Points

A local business owner had leads coming from website, WhatsApp, and Instagram DMs but was replying too slowly, causing most prospects to go cold before follow-up happened.
The article describes an automated workflow that logs incoming leads, sends personalized messages within 2 minutes, and triggers a second follow-up after 24 hours if there’s no response.
If the lead replies, the system notifies the owner so they can take over the conversation, aiming to improve speed-to-lead handling.
The builder reportedly used only Claude Code to implement the system, finishing in about half a day with monthly costs under $20.
The claimed result is a jump in conversion rate from roughly 1 in 10 enquiries to about 1 in 4, highlighting speed-to-lead as a key driver in service businesses.

He was getting enquiries through his website, WhatsApp, and Instagram DMs. Responding manually to all three. Most leads went cold because he'd reply 6 hours later.

Here's what the flow looks like now:

Lead comes in from any channel → gets logged automatically → personalised follow-up message sent within 2 minutes → if no response in 24 hours, a second follow-up triggers → if they respond, he gets a notification and takes over.

Tools used: Claude Code, yes, just Claude Code.

Total build time: about half a day. Monthly running cost: under $20.

He went from closing maybe 1 in 10 enquiries to closer to 1 in 4.

Speed to lead is one of the most underrated variables in any service business.

submitted by /u/halladarmannen
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