Chinese firms trail US peers in AI adoption due to corporate culture: ex-OpenAI executive

SCMP Tech / 4/5/2026

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Key Points

Zack Kass, an ex-OpenAI executive, argues that while Chinese consumers readily adopt AI, enterprise adoption lags behind the US due to rigid corporate hierarchies.
He suggests that organizational culture and decision-making structures within Chinese firms create friction for deploying AI in corporate settings.
The piece contrasts consumer-level enthusiasm with slower enterprise implementation, implying differences in incentives, governance, and internal agility.
It frames corporate culture as a key non-technical factor shaping the pace of AI adoption across geographies.

Traditional corporate culture and hierarchies are slowing down artificial intelligence adoption in Chinese enterprises, leaving them trailing their US peers, even as China’s savvy consumers embrace AI agents at a breakneck pace, says Zack Kass, former head of go-to-market at OpenAI. China has a very “techno-centric consumer”, while the US has a very “techno-centric enterprise”, Kass told the South China Morning Post in a recent interview. Highlighting this contrast, Kass said typical Chinese...

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