Three days ago, I clicked the "Deploy OpenClaw In Seconds" button to get an overview of the new service, but I didn't build any automation, so I closed it.
When I looked at the credit usage history, I saw that the Claw LLM had consumed a lot of credits in just three days. Credit usage continued with every page refresh. I was unable to prevent any background agents from entering the OpenClaw computer panel. The cloud computer was off, and I didn't use any off-Claw automated jobs in Abacus. I wasn't sure how to terminate the service.
Then I discovered the hard reset option for the cloud computer. After doing that, the credit usage eventually stopped. However, Claw LLM already consumed approximately 7000 credits :/ I submitted this problem to Abacus support with all the screenshots, but I haven't received a response. The support is horrible, they are not there...
Despite this problem, I must point out that the credit usage billing is not transparent. Before this issue, I tried the Abacus desktop Code editor to test some Python coding with the AI agents. But after one hour, I had used up all my credits. So, decided to upgrade my subscription from standard to $20 pro for more credits and an agent usage limit. But the pro tier gives only 5000 more credits over the standard tier, not twice. So I thought that the pro has the agent advantage. But my credits kept getting used just as fast as before when using the Abacus desktop app, even on the Pro plan. I even purchased $10 more credits, but no chance, no credit...
Now, at the end, I have "0" credits in just 1 week, and have to wait for 3 weeks to reset the subscription.
What’s especially frustrating is that there’s no clear documentation about:
* What’s happening in the background when you use different AI models
* How many credits you’re charged per dollar (credit per dollar rate)
* What the agent workflow looks like behind the scenes
Without knowing these details, the credit system feels meaningless. It’s hard to track usage or understand what you’re actually paying for.
[UPDATE]
Abacus Support still hasn’t reached out to me, and I still haven’t received a response. I had shared this post on the Abacus AI Reddit channel two days ago, but they deleted it yesterday 🤷🏻♂️🤦🏻♂️
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