Young people's perceptions and recommendations for conversational generative artificial intelligence in youth mental health
arXiv cs.AI / 4/16/2026
💬 OpinionSignals & Early TrendsIdeas & Deep AnalysisModels & Research
Key Points
- The paper investigates young people’s perceptions of conversational genAI chatbots for youth mental health using a co-designed study centered on the chatbot Mia originally built for Australian youth-service professionals.
- In online workshops, 32 young participants developed requirements and recommendations to reconceptualise Mia for consumer use and to guide how such tools could be integrated into services.
- The analysis identifies four themes: humanising AI while preserving care, transparency about how the system works, ensuring the right tool/place/time, and enabling personalisation within safe boundaries.
- The authors argue the findings can inform the ethics, design, development, implementation, and governance needed for deploying genAI chatbots in youth mental health settings.
- The work contributes user-driven system requirements by co-designing with youth, filling a gap in how young stakeholders view and would like genAI to be used for mental health support.
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