Omnichannel ordering with Amazon Bedrock AgentCore and Amazon Nova 2 Sonic
Amazon AWS AI Blog / 4/21/2026
💬 OpinionDeveloper Stack & InfrastructureTools & Practical Usage
Key Points
- The post explains how to build an end-to-end omnichannel ordering system using Amazon Bedrock AgentCore with agentic capabilities.
- It describes using Amazon Nova 2 Sonic as the foundation model to power the ordering-related AI agent.
- The implementation focuses on securely building, deploying, and operating AI agents at scale while remaining compatible with any framework.
- The overall takeaway is a practical reference architecture for applying agent platforms to real-world commerce workflows across channels.
In this post, we'll show you how to build a complete omnichannel ordering system using Amazon Bedrock AgentCore, an agentic platform, to build, deploy, and operate highly effective AI agents securely at scale using any framework and foundation model and Amazon Nova 2 Sonic.
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