Alibaba opens Qwen app to outside partners with China Eastern Airlines tie-up
SCMP Tech / 4/23/2026
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Key Points
- Alibaba has opened its Qwen consumer AI app to external partners for the first time, starting with a tie-up with China Eastern Airlines.
- The collaboration is aimed at expanding the app’s agentic capabilities beyond Alibaba’s own ecosystem and into real-world services.
- Qwen app users can handle the full flight booking journey—including search, ticket purchase, seat selection, and check-in—through a single natural-language chat interface.
- Alibaba plans to pursue additional partnerships to further extend the chatbot’s practical, end-to-end usefulness.
- This move signals a shift toward integrating large-language-model agents with industry-specific workflows and partners rather than limiting them to standalone app experiences.
Alibaba Group Holding has struck its first external partnership for its flagship consumer artificial intelligence app, linking it with China Eastern Airlines in a move that pushes its agentic capabilities beyond the company’s own ecosystem and into real-world services.
The company said the fresh collaboration allowed users of the Qwen app to manage the full flight booking process – from search and ticket purchase to seat selection and check-in – within a single natural-language chat interface....
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