OpenAI now lets teams make custom bots that can do work on their own

The Verge / 4/23/2026

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Key Points

  • OpenAI is extending ChatGPT with cloud-based “workspace agents” for customers on Business, Enterprise, Edu, and Teachers plans so teams can automate work tasks.
  • The agents can be configured to perform specific business workflows, such as gathering product feedback from the web and reporting it in tools like Slack, or drafting sales follow-up emails in Gmail.
  • OpenAI frames this rollout as part of a broader surge of interest in AI agents across the industry.
  • The announcement follows the viral attention around OpenClaw’s “AI that actually does things,” and its founder Peter Steinberger is now working for OpenAI.
Chat GPT logo on a graphic green background.

OpenAI is giving users of its Business, Enterprise, Edu, and Teachers plans access to cloud-based "workspace" agents available in ChatGPT that can perform business tasks. In its blog post, OpenAI gives examples of agents like one that finds product feedback on the web and sends a report in Slack and a sales agent that can draft follow-up emails in Gmail.

These new agents follow increasing interest in agents across the AI landscape, especially after OpenClaw - the AI agent formerly known as Clawdbot and Moltbot that touts itself as the "AI that actually does things" - went viral. OpenClaw founder Peter Steinberger now works for OpenAI. OpenA …

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