Company-wise memory in Amazon Bedrock with Amazon Neptune and Mem0
Amazon AWS AI Blog / 4/23/2026
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Key Points
- Amazon Bedrock introduces company-wise (tenant-specific) persistent memory for AI agents using Amazon Neptune and Mem0.
- This persistent context is designed to help agents learn, adapt, and provide more intelligent, coherent responses over multiple conversations.
- The article highlights an example use case: Trend Micro’s “Trend’s Companion” chatbot, built on this capability so customers can access information via natural language dialogue.
- The overall thrust is improving real-world agent usefulness by grounding responses in company-specific knowledge rather than treating each interaction as stateless.
Company-wise memory in Amazon Bedrock, powered by Amazon Neptune and Mem0, provides AI agents with persistent, company-specific context—enabling them to learn, adapt, and respond intelligently across multiple interactions. TrendMicro, one of the largest antivirus software companies in the world, developed the Trend’s Companion chatbot, so their customers can explore information through natural, conversational interactions
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