The Main "Work-Performing AIs" — Agents
Whereas Chat "answers," Agent is the way it actually does the work and brings back the deliverable (see the previous chapter). Here we organize the agents whose names come up at work by their roles. Product names, delivery forms, and pricing change easily, so what to remember is "which suits what."
ChatGPT's Agent Capability (OpenAI)
- Good at: web operation in a virtual browser (research, form entry, applications), file creation, research reports
- Form: integrated into ChatGPT's "agent mode" (the former standalone Operator is consolidated into agent mode); a browser-resident style also exists
- Suits: trip/shopping prep, web-completable applications, cross-site information gathering
- Note: important actions (send/purchase) basically insert a confirmation
Claude's Agent Capability (Anthropic)
- Good at: work involving code execution, routine PC tasks, cautious behavior that asks confirmation
